Are you an inspiring and enthusiastic leader who is passionate about rehoming dogs?
We’re looking for a Rehoming Manager to embed a culture of high performance, creativity and excellent customer service at our Rehoming centre in Salisbury. Working closely with the rest of the management team, you’ll manage and support the development of our rehoming team, who work hard to find forever homes for the dogs in our care.
This is a live-in role, and on-site accommodation will be provided. There may be times when you are required to stay on site in the evening and overnight to be on call in the event of an emergency.
As Rehoming Manager, you will:
- promote a culture of rehoming across the centre team, maximising the effectiveness of interactions and their conversion to adoptions,
- lead, manage and develop the rehoming team, instilling a performance based approach, focused on meeting both objective based and customer service targets,
- collaborate with other managers to optimise kennel occupation and to ensure appropriate assessment and triage of dogs is completed,
- drive a culture of continuous improvement across all public facing activities, focusing on the development and wellbeing of colleagues and a consistently positive experience for volunteers.
Could this be you?
To be successful in this role, you’ll need experience of leading a small, diverse team, with particular focus on driving high performance, delivering excellent customer service and meeting targets. You’ll also need some operational management experience, with the ability to make decisions swiftly and effectively, with a solution focused approach. Excellent communication skills are essential, including the ability to have challenging conversations empathetically. Above all, you’ll have a passion for rehoming dogs and the work Dogs Trust does.
Interviews are provisionally scheduled for week commencing 20th July at Salisbury Rehoming Centre.
About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.
Please mention Jobs With Animals when applying for this role.