RSPCA – Animal Centre Manager (2945)

Do you want to help create a better world for animals? At the RSPCA, we believe animal welfare is everyone’s welfare. Join us in creating a better world for every animal. We can do it if we work together, everyone for every animal. Choose a career with us and make a difference. We are excited to be looking for an inspirational, people focussed leader to join us as Animal Centre Manager at our Southridge Site. This is a pivotal role at the heart of an exciting period of transformation. Southridge is an important part of our network, supporting the rescue, rehabilitation, and rehoming of animals in need. With exciting plans to develop a co-located site, this is a unique opportunity to help shape the future of the centre and the services we provide. We are seeking a collaborative and forward-thinking leader with proven experience in driving change. You’ll bring the ability to translate vision into action – engaging, energising, and supporting your team every step of the way. This role is ideal for someone who thrives on bringing people together, building trust, and creating momentum through periods of transformation. Are you passionate about developing people, strengthening culture, and leading with empathy and clarity? Can you inspire others to embrace change and feel confident in the journey ahead? If so, this could be the perfect opportunity. This is a fantastic opportunity to: Lead the centre through a significant transformation, preparing for a new co-located site Champion a culture of engagement, resilience, and continuous improvement and accountability Inspire, coach, and develop colleagues and volunteers through change Act as a visible and credible change leader, role modelling values and behaviours Work in close partnership with the Operations Manager to deliver strategic priorities The role As Animal Centre Manager, you’ll be responsible for both operational excellence and transformational leadership. You’ll lead the day-to-day running of the centre while embedding sustainable change that enhances animal welfare, team experience, and service delivery. You’ll navigate a fast-paced, evolving environment with confidence — balancing operational demands with long-term improvement. Through strong leadership and coaching, you’ll empower your team to deliver exceptional care aligned with national standards, ensuring every animal’s needs are understood and prioritised through effective, triage-led approaches. You’ll also play a key role in building a positive, inclusive culture — where colleagues and volunteers feel supported, informed, and motivated to contribute to shared goals. Ensuring safety, compliance, and sustainability will remain central, alongside your focus on continuous improvement and innovation. Working hours: 35 hours per week on a shift basis between 08:30 – 17:00, including weekends and Bank Holidays Location: Southridge Animal Centre, Packhorse Lane, Potters Bar, EN6 3LZ Southridge is one of the largest centres in our network, caring for a significant number of dogs, cats, small animals, and farm animals in need of rehabilitation and rehoming. Are you ready to lead change that truly makes a difference? Join us and help shape the future for animals and the people who care for them. Our recruitment journey Here’s what the process looks like, no surprises, just a friendly guide: Application You’ll be asked to answer an application question to give us a sense of your experience, skills, and potential. Don’t worry if you don’t tick every box – what really matters is what you can bring to the role and the team. Panel Interview If your application is successful, you’ll be invited to a panel interview with the Hiring Manager and a member of the Management team . This is a chance to: Share more about what you’ve done and what you’re proud of Ask questions about the role, team, and impact you could make Show off your skills and behaviours in a relaxed, supportive setting If you need any adjustments during the recruitment process, just let us know – we’re happy to support you. ​

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